SHIPPING
Our orders are shipped and delivered on business days (Monday through Friday, excluding major holidays. our standard shipping carrier is pakke.dk. We kindly ask that you anticipate 3-5 business days for standard shipping. Standard Shipping Charges apply.
ORDER STATUS
We process orders Monday through Friday in the order in which they are received. Orders placed after 12:00PM and Friday will not be processed until the next business day.
RETURN
Only merchandise purchased from us.Smokingstation.dk can be returned to us within 30 days of purchase. The merchandise must be in the original packaging unopened and unused for returns. If the merchandise was defective or damaged during shipment, you will receive a replacement. If a replacement is unavailable, you will receive a refund for the returned item via the original method of payment. Please note return shipping fees are at the customer's expense and are non-refundable.
HOW TO RETURN
If you wish to return an item, please contact info@smokingstation.dk you will be provided with return information. Use the original packaging (if possible), include the return form and item(s) to be returned, and seal the package securely with tape. We recommend using protective packing materials to minimize any damage to the product(s). Remove any other labels from the package. For your protection and to ensure prompt delivery, we recommend that you send your return via pakke.dk Smokingstation is not responsible for return postage, the cost of insurance, or lost or undelivered items.
Send the package to the following address:
Hpc Trading ApS
C/o Hjørnet Mini Market
Burmeistersgade 1
1429 Copenhagen
denmark
Processing time for returns is usually 7-10 business days from the time the return is received. We will refund the purchase price for the item(s) plus any tax paid, less any discounts, rebates, credits or refunds already given to you in connection with such products. The original shipping and handling charges, if any, will not be refunded. An email will be sent to confirm receipt and processing of your return or exchange request.